Privacy Policy

At Diamond Vision, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal data when you interact with our website, advertisements, or communication channels.

Last updated: October 2025

Our Commitment to Your Privacy

We are committed to protecting your personal information and your right to privacy. This Privacy Policy applies to all information collected through our website, mobile applications, and any related services, sales, marketing, or events.

Full Compliance with International Standards

We adhere to international privacy standards including:

GDPR (EU)
CCPA (USA)
Other Regional Regulations

Information We Collect

Personal Information

We may collect personal information such as:

  • Name, email address, and phone number (when you submit a form or contact us)
  • Company/organization details for business inquiries
  • Payment information for transactions (processed securely via third-party providers)
  • Communication preferences and subscription details

Technical & Usage Data

We automatically collect certain information when you visit our website:

  • Device information, IP address, browser type and version
  • General location data (city/country level for analytics)
  • Pages visited, time spent, and navigation patterns
  • Cookies and similar tracking technologies data

Service-Related Information

Information related to your interaction with our services:

  • Preferences or inquiries related to our services
  • Feedback, reviews, and survey responses
  • Customer support interactions and history
  • Marketing communication preferences

How We Use Your Information

Service Provision

To provide, maintain, and improve our services, respond to your inquiries, and process transactions.

Communication

To send you important updates, service announcements, and respond to your requests.

Analytics & Improvement

To understand how users interact with our services and make data-driven improvements.

Security & Compliance

To protect against fraud, ensure security, and comply with legal obligations.

Legal Basis for Processing

We only process your personal information when we have a valid legal basis to do so, including:

  • Consent: You have given us permission
  • Contract: Processing is necessary for a contract
  • Legal Obligation: To comply with the law
  • Legitimate Interests: For our legitimate business interests

Data Protection & Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Encryption

Industry-standard SSL/TLS encryption for all data transmissions

Access Control

Strict role-based access permissions and authentication

Data Retention

Data is retained only as long as necessary for its purpose